Refund Policy

At Dream Cyber Security, we are committed to providing high-quality education and a positive learning experience for all our students. However, we understand that circumstances may change, and you might need to request a refund. This Refund Policy outlines the terms and conditions under which refunds are granted for our courses, including the Diploma in Cyber Security and Hacking.

1. Eligibility for Refund

You are eligible for a refund if you meet the following criteria:

15-Day Risk-Free Return: We offer a 15-day risk-free return policy for all students who are not satisfied with the course. If you request a refund within 15 days of your registration and before attending the first class, you will be entitled to a full refund.

Course Cancellation: If we cancel or discontinue the course for any reason, you will be entitled to a full refund for any fees paid.

2. Non-Refundable Conditions

The following conditions are non-refundable:

After 15 Days: Requests for refunds made after the 15-day risk-free period will not be eligible for a refund.

Course Participation: If you have attended any classes or used the course materials, refunds will not be granted unless under special circumstances as determined by the administration.

Failure to Attend: If you fail to attend the course without informing us or fail to complete the course, you will not be entitled to a refund.

Installment Payments: If you are paying in installments, a refund will not be issued for any payments made after the 15-day period or if you have started attending classes.

3. Refund Process

To request a refund, please follow these steps:

Submit a Refund Request: Contact us at [Insert Email Address or Contact Information] within 15 days of your registration, providing details such as your name, course enrolled in, and reason for the refund.

Review: We will review your request and verify your eligibility. If you meet the criteria outlined in this policy, we will proceed with the refund.

Refund Approval: Once your refund request is approved, the refund will be processed within 7-14 business days to the original method of payment.

4. Partial Refunds

In some cases, such as when you have used a portion of the course materials or services, a partial refund may be granted. This will be determined on a case-by-case basis.

5. Changes to the Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the new policy will apply to future enrollments. We recommend reviewing the policy periodically.